Contact Us

We love to hear what you’ve got to say! You can get in touch with Juvela in the following ways…

Telephone: 0800 783 1992 (9am-5pm Mon-Fri)
Email us:

Alternatively, you can comment any time via our Facebook or Twitter pages, which we monitor Mon-Fri 9am-5pm.

Ask Juvela using our contact form below:

Your Name
Your Email
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Your Query (required)

Type the characters into the box below:


Do you think chocolate is the best thing in the world? The #glutenfree Chocolate Christmas Log is not your average log and could be your saving grace. Nice and chocolatey, but still light.
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Steal the show this Christmas dinner with these gorgeous Salmon and Cheese Canapes! Feel free to be creative and put any toppings you like on these Christmassy pieces of toast! What would you top them with? ... See MoreSee Less

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You can finally make the Christmas tree of your dreams with these little cupcakes! How would you decorate your Christmas tree cupcakes?
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Xmas issue of Gluten-Free Heaven comes with a free 2018 Calendar of #glutenfree recipes including four from Juvela ..Happy 2018!🎉🎉🎉 ... See MoreSee Less

Get ready for Christmas with the latest issue of Gluten-Free Heaven, which comes with an enticing 2018 month-to-view calendar. 🎅 Buy it here: 🎄 Download digital edition: ☃️ Read all about the latest issue: 🇺🇸 Subscribe in the USA: Pick up your copy of Gluten-Free Heaven at WH Smith, Tesco Asda, Sainsbury’s, Morrisons, Waitrose, Marks & Spencer, as well as Hobbycraft and independent newsagents. #glutenfree 🇺🇸 In the USA? You can find us in Whole Foods, Barnes & Nobel and selected Sam's stores. 🇺🇸

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Wow your guests with this delicious alternative to the traditional mince pie, with a piped Viennese topping #glutenfree of course!
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Juvela UK postal address:
19 De Havilland Drive
L24 8RN

16 Responses to “Contact Us”

  1. gillyd


    • jadmin

      Hi Gillian,

      No problem at all, if you could please give us a quick call on 0800 783 1992 we will take some further details from you and update your file accordingly.

      Kind regards,
      The Juvela team

  2. Lairyliam

    Hello. Registered for your site, after being suggested to by Hospital after daughter has been diagnosed Coeliac, but when I added my address, The Isle of Man is not listed as an option…

    • jadmin

      Hi Liam,

      Sorry to hear about this – and thank you for bringing it to our attention. I think you may have already called up our info line regarding this issue, but if you haven’t already, please do on 0800 783 1992.

      Kind regards,
      The Juvela Team

  3. Beckshocking33

    Hi is it possible to receive the ‘new members pack 14 ‘ many thanks , Rebecca

    • jadmin

      Hi Rebecca,

      We’re not quite sure what you’re referring to, sorry! If you could give us a quick call on 0800 783 1992 we will take further details from you.

      Kind regards,
      The Juvela Team

  4. grace wilson

    I`m recently diagnosed and have received my starter pack from yourselves..Can you tell me how and what do I need to do to receive the free Bread maker please..
    Many Thanks
    Grace Wilson

    • jadmin

      Hi Grace,

      Thanks for your query. You should have received a leaflet in your Starter Pack regarding our Breadmaker Promotion with all the relevant information necessary. Please give us a quick call on 0800 783 1992 if this isn’t the case.

      The Juvela Team

  5. Joanne Holt

    I would be grateful if you send me a sample of your fresh bread or a fresh roll. I would like to start getting my bread on prescription from my GP, however, they are reluctant to sign me up for gluten free prescriptions, until I have tried a product. I am still under a dietitian at the Hospital, and this was his suggestion.

    • jadmin

      Hi Joanne,

      Many thanks for your query. If you could please give us a quick call on 0800 783 1992 we will take further details from you and see how we can help.

      Kind regards,
      The Juvela Team

  6. sue Jarvis

    Just been diagnosed with coeliac disease, looking forward 2 receiving your start pack. Could you please let me know if yeast extract is gluten free. As it is turkey rashers, as they r the nearest thing I could find 2 veg sausages gluten free
    Thanks sue

    • Juvela Admin

      Hi Sue,
      Many thanks for your message! Yeast extract in its natural form is gluten free, however we would advise you to get in contact with Coeliac UK to double check any ingredient/recipe queries. Hope this helps!
      The Juvela Team

  7. TommisJ

    Hi I have always used Glutafin products, but have met someone who uses all your products, I would really like to try the juvela white mix all purpose, where can I buy it from as my doctor won’t add it to my prescription list until I have tried it

    • Juvela Admin

      Hi Janet,

      Many thanks for your query – if you could please give us a quick call on 0800 783 1992 we’ll take some further details from you!

      Kind regards,
      The Juvela Team

  8. Nicola71

    Hi, can I buy Juvela or is it only on prescription? Thanks to your wonderful starter pack I love your savoury crackers & when I finally manage to get prescriptions, I’m sure I won’t be able to get as many of the biscuits I would like.
    Thank you for the great starter pack, so far the nicest GF food I have tried.

    • Juvela Admin

      Hi Nicola,

      Many thanks for your lovely comment. As our products are specifically designed with coeliacs in mind, they are at present only available from pharmacies – either via prescription – or to order in without a prescription.

      If you do order from your pharmacy in addition to your prescription, we’d advise you to double check before committing to any purchases as they may add their own mark-up price.

      Hope this helps! Kind regards,
      The Juvela Team