Cookie Policy

A cookie is a tiny file send by a web server (eg Juvela.co.uk) and stored on your computer/ tablet / phone. The information is then sent back to the web server each time you visit. This enables the web server to identify and remember you and the last times you visited.

Find out more about cookies: https://en.wikipedia.org/wiki/HTTP_cookie

We use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website and we will use the persistent cookies to enable our website to recognise you when you visit.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

Cookies we use

Name

Description

_hjid

This cookie is set by Hotjar. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

_hjFirstSeen

This is set by Hotjar to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.

_hjIncludedInPageviewSample 

This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's pageview limit.

_hjAbsoluteSessionInProgress

This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.

_hjIncludedInSessionSample

This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's daily session limit.

__utma

Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

__utmt

Used to throttle request rate.

__utmb

Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.

__utmc

Cookie operates in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.

__utmz

Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

cart_currency

Used in connection with shopping cart.

_y

Shopify analytics.

_shopify_y

Shopify analytics.

_s

Shopify analytics.

_shopify_s

Shopify analytics.

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

__kla_id

Tracks when someone clicks through a Klaviyo email to your website

shop.juvela.co.uk

We use third-party cookies for apps to allow us to enhance our service to you. For example, a Trustpilot cookie allows us to request honest feedback and reviews after an order is submitted.

Private session

If you do not wish websites to store cookies on your device, you can start a private session in your web browser.

Cookies set in private sessions are held temporarily in memory, separate from regular window cookies, and discarded at the end of your private session.

How to disable cookies

Google Chrome: Click here

Safari: Click here

Internet Explorer: Click here

Firefox: Click here

Visit our Juvela Privacy Policy for information about how and why we use your data.